Audit and optimization support for testing laboratories
For a testing lab, the product is trustworthy data delivered on time. Clients are quick to notice slow responses, unclear pricing or a report they can't interpret, and assessors notice gaps in the quality system. We help environmental and regulated testing labs tighten both sides.
Assessment readiness
We run internal audits and mock assessments against your accreditation standard, for example ISO/IEC 17025:2017, or against your program's requirements. We give you findings written the way an assessor would write them, plus a corrective action plan. The accreditation body makes the decision; we help you walk in prepared.
Data integrity at the bench
We review how results move from the instrument or plate to the final report: notebooks, LIMS entries, transcription steps, reviews and approvals. Then we tighten the weak points using ALCOA+ principles, so you're not just adding more signatures.
Method validation and verification planning
Before you add a method, we help you define the purpose, acceptance criteria, experiments and documentation, so the validation package answers an assessor's questions the first time. We can use pharmaceutical guidance such as ICH Q2(R2) and USP <1225> as benchmarks where they fit. These are drug documents. Your accreditation standard and program requirements come first.
Turnaround, backlog and the client experience
Using Lean Six Sigma tools, we map sample flow from receipt to report, find where work waits, and test changes with data from your own lab. Faster, more predictable turnaround also makes it easier to quote clearly and keep clients informed.
Your own environment
If you run microbiology, we help you monitor your own lab environment so contamination doesn't call your results into question.
Where engagements usually start
Labs usually call us ahead of an assessment, after a cluster of findings, when a new method or instrument is coming online, or when a backlog keeps growing despite overtime. We begin with a short on-site review and interviews with analysts as well as managers, because the people doing the work know where the friction is. We focus on the few changes that make the biggest difference, then help your team keep them in place.
Related services
Frequently asked questions
Can you prepare us for an accreditation assessment?
Yes. We run internal audits and gap reviews beforehand. The decision is the accreditation body's.
Do you replace our quality manager?
No. We support your team and leave systems that it owns.
Can you help reduce turnaround time?
Yes. We map your workflow, find the bottlenecks and test improvements with your own data.